Terms & Conditions
These general terms and conditions apply to all quotes, agreements and bookings between the client (hereinafter the "Client") and We're Called Ed (hereinafter the "Performer") regarding the delivery of an act or performance.
1. Booking and Agreement
• These general terms and conditions apply to all quotes, agreements and bookings between the client (hereinafter the "Client") and We're Called Ed (hereinafter the "Performer") regarding the delivery of an act or performance.
• A booking is considered definitive after the Client has confirmed the quote or booking form in writing or digitally (by email) and the required deposit has been paid.
• The agreement includes the agreed date, time, location, act and the total agreed fee, as specified in the written confirmation.
2. Prices and Payment
2.1 Deposit
• Unless agreed otherwise in writing, the Client must, upon a definitive booking, pay a deposit of 15% of the total agreed fee. This deposit must be paid within the term stated on the invoice. The booking is only guaranteed after receipt of the deposit.
2.2 Balance
• The remaining amount (the balance) of the fee must be paid no later than the agreed date of the event, unless otherwise stated on the invoice.
2.3 In case of late payment
• In case of late payment, the legal provisions apply by operation of law and without notice of default, including a late payment interest of 1% per month and a flat-rate compensation of 10% on the outstanding invoice amount (with a minimum of € 50).
3. Cancellation by the Client
Cancellation by the Client must always be done in writing (by email). If the Client cancels the definitive booking in whole or in part, the following conditions apply:
3.1 Up to 1 month before the event
• Upon cancellation, only the 15% deposit paid is retained by the Performer as compensation for the reserved time and administrative costs (or invoiced as a cancellation fee if it has not yet been paid).
3.2 Between 1 month and 2 weeks before the event
• The Client owes 50% of the total agreed fee (including the deposit, excluding travel costs).
• Exception: This cost is waived and reverts to 15% if the cancellation is due to demonstrable force majeure (see Article 6).
3.3 Between 2 weeks and 48 hours before the event
The Client has a choice of two options:
• Option A (Definitive cancellation): The Client pays 80% of the total fee (including deposit, excluding travel costs).
• Option B (Rescheduling): The Client pays 50% of the total fee as a cancellation fee, on the strict condition that the Client and Performer agree in writing on a new date within 2 months for the same (or an equivalent) act, taking place within 12 months of the original date. If no new date is found, Option B is cancelled and Option A applies.
3.4 Less than 48 hours before the event (or no-show)
• Upon cancellation less than 48 hours before the start time, or if the Client defaults on the day itself, the Client owes 100% of the total agreed fee (excluding non-incurred travel costs). Rescheduling to a new date is no longer possible at a reduced rate at this point.
4. Cancellation by the Performer
• If the Performer is forced to cancel the act due to force majeure (illness, accident, or other compelling unforeseen circumstances), the Performer will immediately inform the Client.
• The Performer will make every effort to propose, in consultation, an equivalent replacement act or to reschedule the assignment.
• If no replacement or rescheduling is possible or desired, the Performer will fully refund the deposit already paid. The Performer cannot be held liable for any other (consequential) damage or costs of the Client.
5. Technical Requirements and Logistics (Practical)
The Client is responsible for providing the agreed facilities to ensure the performance runs optimally:
• The facilities as stated in the rider or agreement (sound, lighting, performance space). If these are not met and the performance is jeopardised as a result, the Performer reserves the right to adapt or cancel the act without refunding the fee.
• A safe, lockable space that can serve as a dressing room.
• Sufficient drinks (water/soft drinks) and, if the presence on location exceeds 4 hours, a full meal for the artists/crew present.
• Copyright: Any levies for intellectual property rights (such as SABAM or the Fair Remuneration) are entirely at the expense of the organiser/Client.
6. Force majeure
• Force majeure means: any unforeseen circumstance beyond the control of the parties that temporarily or permanently prevents the performance of the agreement (such as government measures, extreme weather conditions making the location inaccessible/unsafe, or a national alert).
• Disappointing ticket sales or public attendance, as well as bad weather at an outdoor event without adequate shelter, are expressly not considered force majeure.
7. Promotion and Imagery
• The Client has the right to use the promotional photos and texts provided by the Performer to announce the event.
• The Performer reserves the right to take photo or video material during the event for their own promotional purposes, unless the Client expressly objects in writing in advance (e.g. in the context of privacy at closed company parties).
8. Liability
• The Performer is not liable for any damage of any kind (including damage to materials, location or third parties) arising during or as a result of the execution of the assignment, unless there is intent or gross negligence. The maximum liability of the Performer is at all times limited to the invoice amount of the booking in question.
9. Applicable Law and Disputes
• This agreement is governed exclusively by Belgian law.
• All disputes arising from this agreement or its execution will be exclusively submitted to the competent courts of the place of establishment of the Performer.